All orders are send with GENIKI TAXYDROMIKI Courier

Τέλος προτεραιότητα πάντα είναι η σχέση ποιότητας και τιμής για την απόλυτη αξιοπιστία του καταναλωτή.

Εννοείτε δεχόμαστε επιστροφές, αρκεί να πληρούν κάποιες προδιαγραφές.

• Η ημερομηνία παραλαβής με την ημερομηνία αποστολής του προϊόντος να μην ξεπερνά της 7 ημέρες.
• Το προϊόν να επιστρέφετε στην αρχική του συσκευασία.
• Το προϊόν να μη έχει χρησιμοποιηθεί (λερωθεί, σκιστεί κ.λπ.)
• Τα έξοδα επιστροφής καλύπτονται από τον καταναλωτή

ΠΡΟΣΟΧΗ! Θα πρέπει να επικοινωνήσετε μαζί μας και να μας ενημερώσετε για πιο λόγο θέλετε να γίνει η επιστροφή.

Μόλις παραλάβουμε και εγκρίνουμε την επιστροφή σας, μπορείτε είτε να επιλέξετε άλλο προϊόν είτε να σας επιστραφούν τα χρήματα.

ΠΡΟΣΟΧΗ! Αλλαγές σε εκπτωτικά είδη δεν γίνονται δεκτές.

Your refund depends on the payment method you selected. If you had prepaid your order with PayPal, we will refund your PayPal account as soon as we receive the products back. If you had prepaid by credit card, upon arrival of the products to our store, your card debit will be canceled and the money will be credited to your account. However, if you have opted for a deposit or a bank deposit in both cases it is necessary for us to indicate your IBAN to your account where you will be credited with the money of the returned products within 5 business days.

The amount credited to your account will be all the amount you have paid for jewelry other than the initial shipping costs and shipping costs to our store. This means that you will be refunded the entire amount except the amount corresponding to shipping cost.

You can return jewelry received within 15 days of the day you received it. A prerequisite is to properly pack the jewelry (in the packages shipped to you) in order to protect it from shipment. You also incur the expense of return shipping from your country of residence to Greece. Upon receipt of the returned products from our online store, the entire amount will be credited, except shipping for shipping abroad (see Shipping Methods).

No, you do not need to create a personal account to order at www.crystalthoughts.gr. Selecting “guest checkout” makes your purchases without creating an account. However, creating your own account gives you the ability to store personal details and shipping addresses so you don’t have to write them down on every order.

You can change your password and add a new one! You will be logged into my account, will choose a password change and after filling in the email with which you have opened an account we will send you a link. You will click on the link and the system will ask you to change your password!